General Information
Protecting your personal data is of great importance to us. We, Hotel Garni Frommes, Markus Pale, Kelleweg 10, 6533 Fiss / Tyrol, process your data exclusively in accordance with legal regulations (GDPR, Austrian TKG 2003).
This privacy policy informs you about the type, scope and purpose of the collection and use of personal data on our website.
Data Controller
Hotel Garni Frommes
Owner: Markus Pale
Kelleweg 10
6533 Fiss / Tyrol
Phone: +43 5476 53545
Email: info@frommes.at
Hosting & Technical Operation
The technical hosting and administration of this website is handled by Cookis GmbH on behalf of the operator (Hotel Garni Frommes). All data is processed exclusively within the EU.
Server Log Files
When you visit our website, the server automatically stores information such as:
- IP address
- Date and time of access
- Visited page
- Browser type and operating system
- Referrer URL
This data is used solely for technical monitoring and security purposes and is not merged with other data sources.
Cookies
Our website uses cookies to ensure essential functionality and improve user experience. Cookies are small text files stored on your device.
These cookies are only stored with your consent (Art. 6 para. 1 lit. a GDPR), which you can manage via our cookie banner.
Matomo Analytics
Our website uses Matomo, an open-source analytics platform. IP addresses are anonymized. Cookies help us recognize returning visitors.
All data is processed locally on our servers and not shared with third parties. The purpose is solely to improve our website.
Google Fonts
This website uses fonts from Google Fonts, which are hosted locally. No data is transmitted to Google servers.
Embedded Content
Our website uses embedded content (iFrames) from external providers. When you access this content, your IP address may be transmitted to third-party servers.
Google Maps:
We use Google Maps (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland) to display our location. When using the map, personal data such as your IP address and location may be transmitted to Google. This processing is based on your consent (Art. 6 para. 1 lit. a GDPR) if you have accepted it via our cookie banner.
Booking System Serfaus-Fiss-Ladis:
Our booking form is embedded via iFrame and provided by the Tourism Association Serfaus-Fiss-Ladis. When using this service, technical data (e.g. IP address, browser details) may be transmitted to their systems or partners. This also requires your prior consent.
You can find more information in the providers’ privacy policies:
Social Media Links
We link to our profiles on Facebook and Instagram. When you click these links, the privacy policies of the respective platforms apply:
Facebook – Meta Platforms Ireland Ltd.
Instagram – Meta Platforms Ireland Ltd.
We have no control over the data processing carried out by these platforms.
Your Rights
You have the right to:
- Access your stored data
- Correct or delete your data
- Restrict processing
- Data portability
- Revoke your consent
- Object to processing
Please contact us at info@frommes.at to exercise your rights.
If you believe that the processing of your data violates data protection law, you can contact the Austrian Data Protection Authority (www.dsb.gv.at).
Changes
We reserve the right to update this privacy policy as needed. The current version is always available on our website.